Privacy Policy

1. INTRODUCTION AND DATA CONTROLLER
Your privacy is important to us. It is Allkits’ policy to respect your privacy regarding any information we may collect from you across our website, Allkits, and other sites we own and operate.

Data Controller:
Name: Allkits Unipessoal, Lda.
Tax ID: 515 267 996
Address: Rua de Ponte Pereiros, s/n, 4830-508 Póvoa de Lanhoso, Portugal
Contact email: geral@allkits.pt
Phone: 968 446 535 (Portuguese national mobile network)

Contact for data protection matters:
For any questions related to personal data protection, you can contact us via email at geral@allkits.pt or at the following address: Apartado 81, 4830-508 Póvoa de Lanhoso, Braga.

2. DATA COLLECTED AND PURPOSES OF PROCESSING
As part of the use of our website allkits.pt, Allkits Unipessoal, Lda., as the data controller, may ask the user/Customer to provide personal data.

2.1) General Contact Form
Data collected: Name, Phone Number, Email, Message.
Purpose: Response to information requests and clarification of doubts.

2.2) Request a Quote Form
Data collected: Name, Phone Number, Email, Approximate quantity, Comment, How you found us, Images/Mockups.
Purpose: Preparation and sending of customised quotes.

2.3) Reseller Form (Professionals)
Data collected: Name, Company, Tax Number, Sector of Activity, Website, Email, Phone Number, Comment/Products of Interest.
Purpose: Evaluation and processing of partnership/reseller requests.

2.4) Billing Data
Data collected: Name, Tax ID, Address, Payment data.
Purpose: Compliance with legal invoicing and accounting obligations.

2.5) Browsing Data (Cookies)
Data collected: Browsing behaviour, unique device identifiers.
Purpose: Improvement of browsing experience, performance analysis, and marketing.

3. LEGAL BASIS FOR PROCESSING
The processing of personal data is carried out based on the following legal grounds, according to Article 6 of the GDPR:

Consent of the data subject (Article 6/1/a) – for response to information requests, sending quotes, and marketing communications (when applicable);
Performance of a contract (Article 6/1/b) – for order processing and service provision;
Compliance with legal obligations (Article 6/1/c) – for invoicing and tax compliance;
Legitimate interest (Article 6/1/f) – for website improvement and security.

4. DATA RETENTION AND PROTECTION
We only retain personal data for as long as necessary to provide the requested service or comply with legal obligations.

Retention periods:

Contact and quote data: 2 years after last contact;
Billing data: 10 years (legal obligation);
Browsing data (cookies): as described in the cookies section.

We adopt appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, or improper disclosure.

5. DATA RECIPIENTS AND THIRD-PARTY SHARING
Allkits may resort to third parties to process User data on behalf of our company and in accordance with instructions given by it, safeguarding strict compliance with the law and privacy policy.

Categories of recipients:

Transport and logistics service providers (CTT, DPD);
Accounting and invoicing services;
Digital analysis and marketing services (Google Analytics 4, Google Ads, Meta Pixel);
Tax and judicial authorities (when required by law).

We do not share personally identifiable information publicly or with third parties, except when required by law.

6. INTERNATIONAL DATA TRANSFERS
Some of our service providers (such as Google Analytics 4, Google Ads, and Meta Pixel) may, when applicable, be located outside the European Union, namely in the United States of America.

In such cases, Allkits ensures that transfers are carried out in compliance with the GDPR, namely through adequacy decisions of the European Commission or standard contractual clauses approved by the European Commission.

7. DATA SUBJECT RIGHTS
When User data processing is carried out by our company, the user has the right to withdraw their consent at any time.

The User has the following rights:

Right of Access – obtain confirmation about whether their data is processed and access it;
Right of Rectification – request correction of inaccurate or incomplete data;
Right to Erasure (“right to be forgotten”) – request deletion of data;
Right to Restriction of Processing – request limitation of processing;
Right to Data Portability – receive data in a structured and commonly used format;
Right to Object – object to data processing;
Right to Withdraw Consent – at any time, without affecting the lawfulness of prior processing.

Right to lodge a complaint: The data subject has the right to lodge a complaint with the competent supervisory authority – CNPD (Portuguese Data Protection Authority):

CNPD – Comissão Nacional de Proteção de Dados
Address: Av. D. Carlos I, 134 – 1.º, 1200-651 Lisboa, Portugal
Phone: +351 21 392 84 00
Email: geral@cnpd.pt
Website: www.cnpd.pt

To exercise any rights: Contact us via email at geral@allkits.pt, or at the following address: Apartado 81, 4830-508 Póvoa de Lanhoso, Braga.

8. EXTERNAL LINKS
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

The user is free to refuse our request for personal information, with the understanding that we may be unable to provide some of the desired services.

9. COOKIE POLICY

What are cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Consent management:
Our website uses the Complianz tool for cookie consent management. When visiting the site for the first time, a consent banner is presented with the following options:

Accept – consent to all cookies;
Deny – refuse all non-essential cookies;
Save preferences – save your specific choices.

Categories of cookies used:

Functional (Always active): Essential cookies for the functioning of the website. They cannot be deactivated;
Statistics: Cookies used to collect information about website activity, allowing us to analyse traffic and performance;
Marketing: Cookies used to display relevant ads and measure the effectiveness of advertising campaigns. The user can activate or deactivate this category.

Analysis and advertising tools:
Our website uses the following tools that may collect browsing data:

Google Analytics 4 – traffic analysis and user behaviour;
Google Ads – advertising and conversion measurement;
Meta Pixel – advertising on Facebook/Instagram and conversion measurement.

These tools may, when applicable, transfer data to servers located outside the European Union. Allkits ensures that such transfers are carried out in compliance with the GDPR.

How to manage cookies in the browser:
The User may, at any time, configure their browser to refuse cookies, delete existing cookies, or be notified before a cookie is stored. You can also manage your cookie preferences on our website by clicking the “Manage Consent” button or through your browser settings.

10. MARKETING COMMUNICATIONS
Allkits may send marketing communications (such as newsletters or promotions) to your email, provided that you have given your prior and explicit consent.

The user may, at any time, withdraw their consent and cancel the subscription through the unsubscribe link present in each communication, or by contacting us via email at geral@allkits.pt.

11. USER COMMITMENT
The user undertakes to make proper use of the contents and information that Allkits offers on the site, by way of example but not limitation:

A) Not engage in activities that are illegal or contrary to good faith and public order;
B) Not spread propaganda or content of a racist, xenophobic nature, games of chance, any type of illegal pornography, apology of terrorism, or against human rights;
C) Not cause damage to the physical (hardware) and logical (software) systems of Allkits, its suppliers, or third parties, by introducing or disseminating computer viruses or any other systems capable of causing the aforementioned damage.

12. LEGAL FRAMEWORK
The collection, processing, or transmission of user data are governed by:

Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR);
Law 58/2019 – Applicable legislation in Portugal;
Law 41/2004 – Privacy in Electronic Communications Law (cookies).

We reserve the right to make changes to these policies to adapt them to the legal framework.

13. ACCEPTANCE AND APPLICATION
This Privacy Policy applies whenever the user provides personal data through the website or uses services that involve data collection and processing.

If you have any questions about how we handle user data and personal information, feel free to contact us via email at geral@allkits.pt or by phone at 968 446 535.

Updated in September 2026.